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Connect Stripe
We use Stripe Connect to handle payments. Stripe holds the money briefly, then pays out to your bank — typically within 2–7 business days of each sale. You keep full ownership of your Stripe account.
Takes about 5–10 minutes
- 1
Have these ready
To finish Stripe onboarding in one sitting, get these handy:
- Legal business or institution name + registered address
- Tax ID (EIN, VAT, ABN, or your country's equivalent)
- Bank account details (account & routing / IBAN / sort code)
- A government-issued ID for the account representative
Academic organizer? Most universities use the institution's legal name + the department's bank details. Check with your finance office before starting.
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Open Payouts in your dashboard
From the Organizer Dashboard, open Payouts in the left sidebar. You'll see a "Connect Stripe" card.
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Click 'Connect Stripe'
You'll be redirected to Stripe's secure onboarding flow. We never see or store your bank or ID details — they go directly to Stripe.
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Complete Stripe onboarding
Fill in business details, representative info, bank account, and verify your identity.
If you don't have everything to hand, you can save and come back — Stripe keeps your progress.
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Confirm 'Payouts enabled'
When you're done, you'll be sent back to your Payouts page. The status badge should read Payouts enabled. If it says Pending verification, Stripe is reviewing — usually a few hours, sometimes 1–2 business days.
You can now create paid tickets. Up next: add your first ticket type.
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About fees
Conference Flow charges 5% + $1.29 per paid ticket. Stripe charges its standard processing fee on top (roughly 2.9% + 30¢ in the US — varies by country).
Free tickets cost nothing.
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How you appear on attendees' bank statements
When attendees buy a ticket, their card statement shows your business name and (in countries like Australia and New Zealand) your support phone number. Both come from your Stripe public profile — Conference Flow doesn't set them.
- Change the displayed name: in Stripe, open Settings → Public details and edit Statement descriptor (max 22 characters, letters and numbers only).
- Hide your mobile number: clear the Support phone field, or replace it with a business landline.
- Updates apply to new charges. Already-pending transactions keep the old descriptor until they post (usually 1–2 business days).
Tip: short, recognisable names work best — e.g. AWBMAMD 2026 rather than your full legal entity name. Attendees recognise the conference, not your registered company.